I purchased a few cards from another forum , 2003XL Darren Lockyer jersey card w/redemption and 2 x Team of the Century Cards, luckily i paid Paypal Goods & Services, i asked the guy to send registered post, not realising at the time he was in NZ, he agreed and i said i will pay the $20 once cards arrive, anyway a week or so later cards arrive and no Redemption card, i send him a message, he said he will check when he gets home, then he says he sent it, tell him he has not, i check the customs/consignment note, it only lists 3 cards, anyway keep sending him messages he starts to ignore me, i got Brendan to send him an email/message he replies and says he will contact me, which he never does, so eventually after a month i put in a claim (partial claim), i send paypal the deal thread, the consignment note and a Stat Dec outlining what happened, they tell me i have to send cards back within 10 days, via a courier/post that confirms he received cards (tracking/signed), then they will reimburse me the full amount, i tell them that i only want partial amount and by me sending the cards back i will be out of pocket, anywhere between $20-$40 depending on courier cost, the Paypal representative basically said bad luck, i said to him not good enough i have done exactly what you say to do, pay via goods/services etc, then i cop a loss by following YOUR procedure's, he offers $10 for my troubles, told him i want to speak to a manager, he tells him he will say the same thing to me, i insisted on speaking to a manager, eventually i do, tell him my story, he obviously checks all the paper work etc and my paypal history, says we will reimburse you $100 back for your trouble, morale of the story don't take No for an answer when you know you are RIGHT...
PayPal
Started By
AyiosYiorgos
, Dec 30 2014 06:19 PM
5 replies to this topic
#6
Posted 31 December 2014 - 03:22 AM
they told me if he doesn't agree to partial refund they cant do anything, i told them as if a scammer would agree to that, luckily the manager understood where i was coming from and Paypal actually paid the partial refund, not him...
Mojo to all for 2015, may your box/case bust be filled with MOJO...